Infant CPR FAQs

1. What is included in the curriculum?

Our curriculum is packed with great information. Not only will you learn infant and child CPR but you will also learn choking relief techniques. Our curriculum includes professionally produced demonstration videos, written curriculum with "test your knowledge" questions after each section and a 25-question-exam. Our courses are in accordance with the most recent American Heart Association guidelines.

2. How long does the course take from start to finish?

Typically, it takes between 45 minutes and 1.5 hours to complete the course. The course can be completed in one sitting at any location with internet access. You can also leave the course unfinished and complete it at a later time. There are no additional steps required offline to complete the course.

3. How do I take advantage of discounts?

We offer a standard 10% discount off of the purchase of 2 courses and a 15% discount off of the purchase of 3 or more courses. We also offer special discount codes from time to time. Check out our Facebook and Twitter for promotional code information.

4. Are refunds available?

We offer refunds for anybody who is not satisfied with our courses. Please contact our customer support team to claim a refund. Our 100% refund guarantee is valid for 2 months after the time of purchase.

5. What happens if I don’t pass the test?

If you do not pass the test, don’t worry! You will immediately be alerted of the questions that you missed and will be given unlimited opportunities to take the exam again.

6. Help! I lost my username and login - how can I sign in?

Next to the login button (located on the top right of our main navigation), there is a link that will allow you to reset your password. Your new password will be sent to your email address.

7. Is this course the same as the AHA or Red Cross?

It's a little known fact that there is no official accrediting body for CPR training. Our classes are accredited by our own medical oversight board. An online course from infantcpr.com is just as viable as a course from the American Heart Association. In fact, we have found that many prefer our online training to in-person courses for many of the reasons listed above!

8. How do I contact Customer Support?

You can contact customer support by sending us an email. You can also go to our contact page to submit an inquiry.

9. I purchased a gift for somebody, do I need to do anything else?

No. If you purchased a gift, we handle the rest. We automatically send you the receipt since you purchased the course. We then send the gift recipient an email with instructions on how to log in to the website.

10. Do I get a certificate at the end?

Yes, you will receive a certificate at the end of the course. In order to receive the form, you will need to pass the exam with a score of 85% or greater. While our course is in accordance with AHA standards, we do not provide American Heart Association certifications.

11. How long is the certificate valid for?

We conform to the industry standard of requiring our users to renew every 2 years. CPR standards frequently change so in order to stay up-to-day, we require this renewal of all of our customers.

12. What happens during the checkout process?

You will create a username and password - your email address is sufficient to use as a username. You will be asked for valid credit card information and to agree to the terms and conditions of InfantCPR.com before your order is complete. Once the purchase is complete, we will send you an electronic receipt.

13. May I use your certificate for employment purposes?

Some states and employers require in-person CPR training. You need to first check with your state regulations to see if they accept online certification for employment purposes.

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